Quality management

At COREX, quality is everyone’s first priority. The integrity and success of our customers' trials, and ultimately the well-being of the patients is paramount to us and our vision on quality is encompassed in COREX 3C Paradigm.


COREX 3C Paradigm: 


Care for the patients

We understand how important effective medical care is to those in need. That’s why we strive to improve the quality of the entire supply chain to ensure on-time and safe delivery to investigational sites.

Care for the customers

We do our best to meet and exceed our client’s expectations through operational transparency, personalized approach and responsive communication at every stage of the project.

Care for the personnel

We realize that in our industry the most valuable resource is people. Our personnel is the critical element to continuous improvement of internal quality standards which is why we invest heavily into continuous and comprehensive education and training of our staff and view it as the integral element in our approach to quality management.

COREX ISO 9001:2008 certified comprehensive quality system consists of the following key elements:

COREX Quality Management System (QMS) is comprised of a defined set of quality processes, backed by our Standard Operating Procedures (SOPs), which ensure that our activities are compliant with all relevant local and global standards and regulations. COREX QMS includes all clinical trial support processes that govern both storage and transportation of pharmaceutical products and clinical trial materials. SOPs are reviewed regularly for its applicability and are updated on as needed basis. In addition, when requested, we offer the flexibility of operating under our client's SOPs and upon its review.

We are also aware of the importance of recognizing and removing counterfeit products from the supply chain. We have implemented robust procedures and trainings on the subject, even though our policy of purchasing only from recognized manufacturers and licensed wholesalers minimizes the risk of such events.

COREX’s professionally designed Learning Management System (LMS) with personalized training sessions enables COREXPERTS to remain at the forefront of their respective fields of expertise. COREX’s deviation management through Corrective and Preventative Actions (САРА) drives continuous improvement and has detailed business continuity plans to ensure that every products’ integrity is preserved despite of any unexpected occurrences.

Contact our COREXPERT to learn more about COREX Quality Management!

COREXPERT DISSCUS YOUR LABELLING CHALLENGES WITH OUR COREXPERT: Tatiana Korostoshevskaya Contact Tatiana Korostoshevskaya Quality Assurance Manager
Tatiana Korostoshevskaya Contact
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“If you really want to do something, you'll find a way. If you don't, you'll find an excuse.”

-         Socrates

Hello, I am Tatiana, a Quality Assurance Manager at COREX.

I completed my post-graduate degree at Mendeleev University of Chemical Technology of Russia in 2004 and before joining COREX I worked in Novartis pharmaceutical company as a Quality Assurance Specialist.
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As a Quality Assurance Manager, I am actively involved in maintaining the systems of business procedures and quality control within operations. Working together with Quality Department, I assist our director in developing trainings for employees, take part in the advancement of company's policies, procedures and regulations. The scope of my work also includes the preparation and participation in internal and external audits. Like other COREX employees I focus on results and persistently move towards a goal until it is achieved!

If you have any questions regarding quality assurance or seek professional help and support, I am glad to help you find suitable solutions in any situation! A challenge is always an opportunity.