Customs Clearance

  • Full-compliance with local and global customs regulations;
  • Temperature-controlled transportation to/from customs;
  • Issuing necessary regulatory approvals (incl. import and export licenses);
  • Guaranteed expedited customs clearance within 48 hours;
  • Temporary import of clinical trial materials (IP, Lab Kits, CRFs, medical devices);
  • Reimbursement of customs duties and taxes;
  • Full multistep tracking via Warehouse Management System (WMS).
COREXPERT DISCUSS YOUR CUSTOMS AND REGULATORY CHALLENGES WITH OUR COREXPERT: Nikolay Kapustkin Contact Nikolay Kapustkin Customs and Regulatory Manager
Nikolay Kapustkin Contact
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"After climbing a great hill, one only finds that there are many more hills to climb." Nelson Mandela
Greetings, I am Nikolay Kapustkin and I manage the Customs Clearance and Regulatory Department at COREX.

In 2003, I graduated from D. Mendeleev University of Chemical Technology of Russia and am IATA trained in Transportation of Infection and Hazardous Cargos including subdivision 6.2.
Before COREX I worked in a clinical trial logistics pharmaceutical depot, where I gleaned vast industry experience including but not limited to: warehouse management, customs regulation, regulatory activity and quality control. This experience has been beneficial for my role at COREX, where I am provided an environment of creativity, collaboration and freedom to continue my personal and professional development.

Being a specialist in Customs Clearance and Regulatory Affairs gives me the expertise, training and experience to advise and support clients regarding Regulatory Legislation of the Russian Federation. Under the leadership of Managing Director Konstantin Melnikov, I participate in the development of transportation logistics schemes for imports and exports, maintain company procedures , develop customs procedures guidelines and communicate with state authorities. The results of my activities is not only with respect to import and export under specific protocols, but a framework for logistics supply chain timeline development. My aim is to shorten delivery time to an absolute minimum without waste for optimal business performance and services.

If you have any questions concerning customs clearance, Federal Customs Service requirements, or Clinical Trial Imports or Exports, I will be happy to assist you.
Being a full-cycle clinical logistics group we understand how important it is to ensure on-time clearance of study materials. Any unexpected delay may affect the quality of the Investigational Product (IP) and drug availability at investigational sites, which is why COREX has its own Customs Department, staffed with professional declarants who are trained and certified with International Air Transport Association (IATA) and GDP, and have real experience in importation of unregistered drugs, cryptographic devices, dangerous goods and export of bio-samples.

Each shipment of clinical trial materials requires constant communication of all the parties involved in the supply chain. It is critical to ensure the completeness of the accompanying documents by the senders and recipients, especially when requirements differ from country to country. COREX gets involved long before the initial shipment with preparation and verification with the consignor of all applicable documents and ends with safe delivery of the shipment to the depot and issuance of the Proof of Delivery (POD).

For client’s convenience, COREX has developed a unique and personalized tool – WMS with full delivery and brokerage status tracker that interfaces with the Electronic Declaration Centre. This ensures uninterrupted submissions of customs declarations to the customs authorities and assures the most expeditious clearance timelines. As such, the average lead-time for a standard clearance is 2 business days.

As part of COREX LogiLinktm one-stop shop services, the Depot Shuttle collects and securely delivers cleared materials from the bonded customs warehouse to COREX Depot, providing an online Proof of Delivery (POD) in real time. We have our eyes on the shipment at every stage of clearance, making the entire process seamless, transparent and expeditious.

corex process approach

  • 1 ADVANCE NEGOTIATION Forecasting and optimization of trial-specific import schedules, issuing necessary approvals and licenses.
  • 2 DOCUMENT PREPARATION Request and double-verification of the accompanying documents, preliminary examination of the documents at customs.
  • 3 T°-CONTROLLED TRANSPORTATION Airfreight in certified thermo-boxes, arrival monitoring and control, advance organization of customs inspection.
  • 4 CUSTOMS CLEARANCE Submissions of customs declarations, regulatory inspection and cargo release.
  • 5 CARGO RELEASE AND DISPATCH Collection of the cargo by the Depot Shuttle, subsequent storage and site distribution services.
COREXPERT DISCUSS YOUR CUSTOMS AND REGULATORY CHALLENGES WITH OUR COREXPERT: Nikolay Kapustkin Contact Nikolay Kapustkin Customs and Regulatory Manager